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Outstanding collection

Outstanding collection software that follows every credit bill until it is paid or written off

Every open bill sits in one list with a named person responsible, and no collection counts until it has been verified.

Customer, then bill

The list opens at the customer, with the number of bills and the total due, and each customer opens to its bills with their own bill dates and ages.

Collected in the field

Visits and payments are recorded in the executives’ phone apps. One payment can settle several bills of the same customer, a collection can be confirmed with the customer’s OTP, and visits are saved offline and sent when the signal returns.

Verified before it counts

Each collection batch is counted, its cash receipt confirmed, then verified and approved. Any shortage in a batch is shown as a figure and sent to the right person.

Follow-ups, write-offs, transfers

Overdue customers are followed up on schedule, a bad debt is written off only with approval, and when a collector leaves, their open bills move to another person.

A register for every collection batch

Every batch with its stage, shortage and receipts, drillable down to the invoice.

Used by: Admin, Accounts, Delivery Executive, Sales Executive

Common questions

Can one payment settle several bills?

Yes. A single payment from a customer can be split across several of their open bills.

Does collection work without internet?

Yes. Visits are saved on the phone and sent once, when the network returns.

How is a write-off approved?

A write-off is proposed and then approved, or written off directly by Admin. The reason is kept on the customer ledger.

Related features

Solutions

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